FAQ

Frequently asked questions:

Q: Where do you ship from?

A: Denmark (Europe)

Q: How fast is shipping?

A: Europe: 1-2 business days Rest of world: 3-4 business days

Q: Will there be customs on my order?

A: Depending on your country, customs may vary. So please check this before ordering. We ship from Denmark.

Q: What do I do if I have an issue regarding my order?

A: Email us at: support@pirouette-co.com with your full concern. Remember to state your order number and your issue so we can help you the fastest way possible!

Q: Can I return/change my product if I regret purchasing or can’t fit what I bought?

A: Yes indeed, however note that we do not cover return costs, if the wrong size is purchased. Please check our sizing chart below!
Return address:

Pirouette-co
Højvangen 15a, 3480 Fredensborg
Denmark
Support@pirouette-co.com

Inside the parcel, please place a note with your order number, and reason for return. Thank you!