FAQ

Frequently asked questions:

Q: Where do you ship from?

A: Denmark (Europe)

Q: How fast is shipping?

A: Europe: 1-3 business days Rest of world: 4-5 business days

Q: Will there be customs on my order?

A: Depending on your country, customs may vary. So please check this before ordering. We ship from Denmark.

Q: What do I do if I have an issue regarding my order?

A: Email us at: Pirouette.service@gmail.com with your full concern. Remember to state your order number and your issue so we can help you the fastest way possible!

Q: Can I return/change my product if I regret purchasing or can’t fit what I bought?

A: Yes indeed, however note that we do not cover return costs, if the wrong size is purchased. Please check our sizing chart below!

Return address:

Pirouette I/S
Laederstraede 1, 2.2, 1201 Copenhagen K 
Denmark
Pirouette.service@gmail.com

Inside the parcel, please place a note with your order number, and reason for return. Thank you!